Individual Whale Watch Cancellation Policy
Reservations are made with a credit card hold, coupon code or by booking online. Without one of these you do not have a reservation.
Mystic Sea Charters does not cancel due to rain. We reserve the right to cancel due to hazardous weather conditions or unforeseen circumstances.
No booking cancellations and no rescheduling within 48 hours of cruise date. A reservation date change prior to 48 hours is a $10.00 fee per person. The online booking cancellation fee for a refund is $25.00 prior to 48 hours. No refunds within 48 hours.
Group Whale Watch Cancellation Policy:
Groups of 10 or more that receive our special rate on a whale watch cruise, have a 7 day cancellation policy. If you cancel within 7 days, the trip is non-refundable. You must pay the flat rate on everyone in your party to get the group rate. Your card will be charged for 10 people upon making your reservation and the balance will be due the day of your trip.
- Discover * VISA * MasterCard * American Express
- Gift certificates are available year round
Please call for reservations as departure times and availability times may change. Walk-ons are welcome but only as space is available.
*Mystic Sea Charters is not responsible for lost or stolen personal items that are brought on board. This includes everything from glasses to electronic devices.